First Class IT Hardware Break Fix at Amazing Prices!
Mission Critical Hardware Maintenance
Keeping your I.T. infrastructure running effectively is critical. Finite IT’s maintenance services include:
- UK wide coverage with Server, storage and networking devices support
- Guaranteed on site response and fix contracts
- Access to large spares facility
- Access to skilled, qualified, field based engineers
- 24/7 UK based call logging facility
- Remote and on site trouble shooting services
We always meet the SLA (100% guaranteed in the last quarter) – ask if your existing provider can claim that?
You will always speak to an engineer in our call centre –based in Leicestershire, England. With nationwide engineers and large spares stock.
Your business…Your SLA
Flexible service plans that work with your business – we do have popular choices – but you always select the SLA you need.
24x7x365 4hr Fix
8x5x4 4hr Response
8x5x4 4hr Fix
All of our Software agreements are 24 x 7 x 365 with a 30 minute telephone response as standard.
All O/S support contracts are supported via remote access to the customers site
We offer additional savings for those preferring to take longer maintenance contracts. This offers peace of mind for a longer period and reduced costs,
Customers can even choose their own customised Service Level Agreement, completely determined by their business needs.
Finite IT are registered with The Service Industry Association which provides significant value outside of just maintenance and support for your hardware assets.
Deciding whether to stay with an OEM, switch to a TPM, or engage in a hybrid approach is an important decision. Working with a member of the Service Industry Association will ensure that you are partnering with a quality provider.
Dont just take our word for it….
The last two companies we used were very unhelpful and made things very complicated. We’re really happy with the service you are providing and are glad we switched suppliers to Finite IT, formerly Next Solution.
Had a few issues with our SAN over the weekend and logged two imminent disk failures with your call centre. When I got back from leave, they had arrived already so top notch service. Thanks so much